Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

When will your order be shipped?

You will find an estimated arrival date listed in the product details for each item. This arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.

  • If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.

  • If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.

For international orders, we will provide you with an estimated ship date. Actual arrival date may vary based on transport times and customs clearance.

Shipping to alternate addresses
If you will not be home to sign for your order, Crown Jewelry will ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order merchandise to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.

If you cannot be available, or have someone else available to sign for your package, you can have it shipped to a local hold for pick up location so that you can sign for and pick it up at your leisure. To schedule a hold for pick up, please contact us to assist.

Delivery details
Your order delivery method is determined by the price of your order (before tax). You'll find your method of free shipping listed on the Shipping Information page within the shopping basket. If available, we provide the option to expedite your order with a faster shipping method for a small fee.

Free shipping
Crown Jewelry orders are shipped with the reliability and accountability of USPS and UPS shipping.

30 Day Returns
For more information about returning an item, read our policy on 30 day returns. 

Signature required

For insurance reasons, a signature is required for shipments, regardless of any signed waivers you may have with our carrier.

Shipping options
All orders are insured and shipped free via secure carrier, delivery speed is based on the pre-tax value of your order.

    • Crown Jewelry will only ship to a street address, not a P.O. Box address.

    • Signature requirements for special deliveries:
      • A signature is required, regardless of any waivers you may have with our carrier.
      • If you are unable to be available for signature, please contact us at (917) 740-7014 and we will arrange a delivery solution with you.

International shipping
Crown Jewelry offers shipping to the United States only, however, will expand internationally in the near future. Stay tuned.

Presentation
Each item will be placed in a fabric pouch for a quality presentation.